senior it officer -星棋牌
— information technology
job highlights
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desktop, tablet computer & mobile devices support
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responsibilities
- responsible for desktop, tablet computer and mobile devices support to our end users
- setup and provide supports to computer hardware, software application, ip phone, printer, vc and av equipment
- provide user guides and trainings to improve user experience of it services
- ad, o365 and applications accounts’ administration and support
- conduct the desktop’s os image update and update os and application patching
- troubleshoot computer, system and network problems; diagnose and resolve hardware or software faults
- assist in managing hardware and software inventory
- perform other operation duties as assigned and require to work in non-office hours if needed
requirements
- high diploma or above in information technology or related disciplines
- 3-5 years’ experience in computer and application support
- sound experience in supporting ms windows/mac os and mobile devices (ios & android)
- proficient in windows 10, ms office 365 services (onedrive, teams) and windows server related supports
- experience in windows configuration (ad, group policy), mdm, network switch, firewall, wifi, and vpn will be an advantage
- good experience in supporting vip users is preferred
- familiar with video conference (polycom, zoom, teams) and av supports
- technical certification in microsoft, cisco and itil is preferred
- good interpersonal and communication skills
how to apply
- by e-mail:
- by mail: the human resources manager, nan fung development limited, 23/f., nan fung tower, 88 connaught road c, central, hk
remarks: you are required to click on the link below and read our personal information collection statement pertaining to recruitment carefully before you submit your application: www.nanfung.com/tc/pics/.